Disability Information UKPlain-language information, rights and support

Carlisle and Border Dial-a-Ride (demonstration record)

Invented example of a rural dial-a-ride scheme, used to show how longer booking notice and volunteer car options are recorded outside cities.

Status: Unverified demonstration record. Last reviewed 1 July 2026.

This is a demonstration record showing how an accessible transport entry is structured. It does not describe a real operator, and the contact details shown must not be used.

Where it operates

Type of transport
Community transport schemes
Nation
England
Area served
Carlisle and rural Cumbria
Licensing or funding authority
Cumberland Council
Postcode areas
CA
Operating hours
Booking line 9am to 3pm weekdays; journeys 8am to 6pm
Advance booking
Journeys must be booked at least 3 working days ahead due to rural rounds.

Accessibility, as stated

"Not stated" means the operator has not published this information. Please ask them directly, and always confirm measurements against your own wheelchair or scooter.

Wheelchair accessible vehicle available
Yes, stated by the operator
Ramp
Yes, stated by the operator
Powered lift
No, stated by the operator
Passenger can stay in their wheelchair
Yes, stated by the operator
Suitable for powered wheelchairs
Not stated — ask when you book
Bariatric capability
Not stated — ask when you book
Carries mobility scooters
No, stated by the operator
Assistance dogs carried
Yes, stated by the operator
Companion or carer can travel
Yes, stated by the operator
  • Volunteer car scheme available for medical appointments where the minibus cannot reach.

Who can use it

  • People who cannot use ordinary public transport because of disability, age or rural isolation

Booking and payment

Booking methods

  • Phone

Payment methods

  • Membership fee plus fare
  • Cash

Contact details

Before you book, it is worth working through our questions to ask before booking. Spotted something wrong or out of date? Tell us and we will check it.

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