Disability Information UKPlain-language information, rights and support

Ferries and water transport

Assistance on ferries to the islands, Northern Ireland and Europe, including notice periods and what to check about the vessel and terminal.

Applies to: UK-wide. Last reviewed 1 August 2026. This is information, not legal advice; rules can differ by council and operator.

Your rights

Maritime passenger rights give disabled passengers free assistance at ports and on board on most scheduled services. Operators can ask for at least 48 hours' notice, and can require you to travel with a companion only where it is strictly necessary for safety.

What to check before booking

  • Is boarding by a level linkspan, a ramp, or steps? Ramp gradients change with the tide on some routes.
  • Are there lifts between all passenger decks, and does the lift reach the vehicle deck?
  • Are accessible cabins available, and do they have roll-in showers?
  • Can you stay in your vehicle during the crossing? On most routes you cannot.
  • Are accessible toilets available on the route and at the terminal?

Island and lifeline routes

Lifeline services in Scotland, to the Isles of Scilly, the Isle of Wight and to Northern Ireland vary widely in accessibility because vessels and piers differ. Contact the operator about the specific sailing rather than relying on general route information.

Official sources and where to apply

Find providers

Search the accessible transport directory for ferries and other services in your area.

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