Citizens Advice
Free, independent, confidential advice on benefits, debt, housing, employment and consumer problems, delivered online, by phone and at local offices.
Status: Verified by editor. Last checked 20 July 2026.
- Service type
- benefits advice
- Nation
- UK-wide
- Region
- UK-wide, with local offices
- How it's delivered
- Mixed (in person and remote)
Who can use this service
- Anyone in England and Wales; Scotland and Northern Ireland have sister charities
What they offer
- Benefits advice
- Debt advice
- Employment advice
- Local face-to-face appointments
Accessibility notes
- Relay UK supported
- Many local offices have step-free access; check locally
Contact details
- Phone: 0800 144 8848
- Text relay: 18001 0800 144 8848
- Website: https://www.citizensadvice.org.uk/
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