IT Helpdesk Apprentice
Solent Digital Skills (demonstration record)
Demonstration record. This is not a live vacancy. It is a structured example used to demonstrate accessible job search and information design. You cannot apply to this listing.
- Sector
- Technology
- Nation / region
- England — Southampton
- Work style
- hybrid
- Hours
- full-time
- Salary
- £18,500–£20,000 a year
- Disability Confident level
- Disability Confident Employer (level 2)
- Posted
- 8 August 2026
- Closing date
- 28 September 2026
About the role
Learn IT support skills while helping staff with day-to-day technical problems, alongside a recognised apprenticeship.
Responsibilities
- Log and resolve helpdesk tickets
- Set up new starter equipment
- Attend apprenticeship training days
Essential criteria
- Interest in IT
- Willingness to learn
- No formal qualifications required
Accessible recruitment
- Assessment centre replaced with one-to-one chat on request
- Extra time for online tests
Flexible working
- Hybrid working after the first month
- Fixed daytime hours, no on-call
Adjustments offered
- Mentor assigned for the apprenticeship
- Assistive technology available from day one
If you would need a different adjustment, you could use our adjustment request builder to help write a request, or read more about reasonable adjustments at work.
How to apply
Demonstration listing only.
Demonstration contact: apprenticeships@example-solentdigital.co.uk (demonstration contact, not monitored)