Condition and disability directory
These are sample pages for the prototype. Each one follows the same structure so you always know where to find rights, benefits and adjustments.
Results
Hearing loss and deafness
Deaf and hard-of-hearing experiences in the UK, British Sign Language rights, and communication support.
Jurisdiction: UK-wide. Last updated 1 June 2026. Last checked 19 July 2026.
Review status: Published and checked
NHS accessible information and communication support
How the Accessible Information Standard works in England, and how to ask NHS and social care services for information in formats you can understand, plus how to book BSL and other interpreters.
Jurisdiction: UK-wide. Last updated 12 January 2026. Last checked 12 January 2026.
Review status: Published and checked
Assistive technology and accessible devices
Built-in accessibility features on phones and computers, specialist assistive technology, and where to get free advice and support to set them up.
Jurisdiction: UK-wide. Last updated 12 January 2026. Last checked 12 January 2026.
Review status: Published and checked
Managing appointments, prescriptions and hospital passports
Practical ways to manage NHS appointments and prescriptions, and how a hospital passport can help staff understand your needs quickly, especially in an emergency.
Jurisdiction: UK-wide. Last updated 12 January 2026. Last checked 12 January 2026.
Review status: Published and checked
Everyday life: accessible banking, utilities Priority Services Register and disability discounts
How to get extra support from banks and energy or water companies, sign up to the free Priority Services Register, and find legitimate disability-related discounts.
Jurisdiction: UK-wide. Last updated 12 January 2026. Last checked 12 January 2026.
Review status: Published and checked
Categories
Sensory
Sight loss, hearing loss, deafblindness and sensory processing differences.
Physical and mobility
Conditions affecting movement, strength, dexterity or balance.
Learning disability
Lifelong differences in learning, understanding and everyday skills.
Neurodivergence
Autism, ADHD, dyslexia, dyspraxia, Tourette's and related differences.
Mental health
Mental health conditions, including long-term and fluctuating ones.
Chronic illness
Long-term physical health conditions such as diabetes or MS.
Pain and fatigue
Conditions where pain, energy limits or post-exertional symptoms are central.
Communication
Speech, language, voice and augmentative communication needs.
Multiple or complex disabilities
More than one condition, or needs that cut across several services.
Education and learning
SEN/ALN/ASN support, EHC plans, exam access arrangements and support in college and university.
Housing and adaptations
Home adaptations, grants, homelessness protections and tenants' rights.
Social care
Needs assessments, care and support plans, direct payments and paying for care.
Health and the NHS
Reasonable adjustments in health services, mental health support and prescriptions.
Equipment and technology
Wheelchairs, hearing and vision aids, communication aids and assistive technology.
Everyday life and access
Shopping, banking, travel, voting and everyday communication support.